What is deleted
Everything keyed to your account on our servers is erased. If you also want the copy on your device gone, delete the app or use Delete all data — deletion of the account does not reach into your phone.
- Your account identity: email address, name, password hash and every active session.
- Everything you synced: logs, workouts, nutrition, sleep, body measurements and anything else held server-side.
- Your household memberships, and content you shared into a household.
- Posts, comments, likes and challenge participation.
- The audit records of your AI requests.
- Your subscription state on our side.
What is kept, and why
Two things survive deletion, both because the law requires them, and both reduced to the minimum needed.
- Billing records, for the statutory accounting retention period. Identifiers within them are anonymised so they cannot be traced back to you.
- Security logs that already existed at the moment of deletion, which roll off on their normal 30-day schedule.
How long it takes
- Immediately: the deletion is scheduled. Your account stays usable for a 7-day grace period.
- After the 7-day grace period: your sessions end, the account can no longer be used to sign in, and server-side personal data is erased within 30 days.
- Within a further 35 days: backups containing it roll off, after which no copy remains.
Can it be undone?
You can cancel in Settings → Privacy at any point during the 7-day grace period, and the account carries on as before. Once the grace period ends and deletion has run, it cannot be undone and we cannot get the data back for you. Export first if you might want it.
Take your data with you
Run the export in Settings → Privacy before you delete. It is available on every plan and produces a file you keep.
Read the privacy policy